Develop the people around you through powerful dialogue.
22 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
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Without Trust, any attempt to coach a colleague will be fruitless and helping them to take the risks needed to reach their full potential will be close to impossible.
Coaching must be based on the assumption that every person has the Potential to grow and become something greater.
A person's motivation to achieve long-term goals only stays strong when they have a firm internal Commitment to that particular outcome.
The job of the coach is to neither pull nor push his or her colleague in a predetermined direction, but instead to allow them to find their own journey.
Your number one goal should be to challenge your colleagues to chase their fulfillment and fully express their true selves.
When coaching, it's important to establish what your colleague's 'big picture' is in terms of their highest goals.
It’s impossible to coach, mentor or lead others successfully without mastering the art of genuinely listening, which can be harder than it sounds.
Guided Discovery is when a coach sets the framework or agenda, but allows the colleague to discover the answer for themselves.
Vocal and physical congruency of what you say and do are paramount to building trust and rapport with others.
When people are in total rapport, they mirror each other non-verbally through something called Limbic Synchrony.
The more you actively enjoy being curious, the more natural and gratifying the coaching or mentoring experience will be for you.
This film focuses on three big coaching questions that the aspiring coach will find very helpful.
When coaching you will sometimes have hunches about a situation. This video looks at how to handle your hunches.
FACTS is an acronym for an alternative approach to coaching that in some circumstances may be more effective than traditional methods.
In the FACTS model the F is about the important subject of providing your colleague with Feedback to assist them in their coaching.
In the FACTS model, the letter A stands for Accountable in reference to holding your colleague accountable for the commitments they make.
In the FACTS model, C stands for Courageous since the pursuit of big goals often involves courage.
In the FACTS model the T stands for Tension since the model suggests that Tension is required in coaching to achieve optimal performance.
In the FACTS model the S stands for System thinking, since a coach's job is to raise the colleague's awareness of the System they work in as a whole.
The more you’re able to exchange tips, thoughts and experiences with your fellow delegates, the more your entire organisation can grow and develop.
Successful coaches or mentors bring out the very best in others. What a tremendous gift to be able to share. But to achieve it takes deliberate action.
Culture, Diversity & Ethics
Networking & Personal Brand
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Derreck is an educator who rejoices in designing worthwhile, demanding and relevant training programmes, delivering those programmes to audiences who’ll benefit from them, and celebrating the transformations that follow.
Andrew is a successful writer, speaker and educator. He has presented his work in many varied contexts and countries: from small towns in Poland, to international schools in Singapore, to global banks in New York.
Maria has designed and delivered programmes to increase cross-cultural leadership effectiveness, harness communication and boost resilience to deal with change for global corporations in the media, IT, finance and pharmaceutical sectors.
Chris has been coaching in the corporate arena – across all levels of seniority, with individuals, teams and with large audiences – for the last 20 years. As a trained actor, teacher and comedy improvisation performer, Chris draws on all 3 of his performance disciplines to inform his engaging, innovative and powerful approach.
Claire holds 15 years in driving sustainable results through creating highly stimulating and engaging environments, which challenge employees thinking causing them to broaden and extend their skills beyond what they believed they were capable of.
Charlie has many years as a trainer, coach and facilitator under his belt and a recognised expertise in all three. His background in the print media, as a teacher and as a trained actor gives him the skill set, fluency and bearing, essential to a trainer of leadership and allied interpersonal skills.
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