Conflict Resolution

Conflict resolution is about winning the other side over, rather than defeating them.

£19.99

0:54

6 MODULES

25 BITE-SIZE VIDEOS

Too many conflicts – in the workplace and elsewhere – are inflamed because the opposing parties are attempting to overpower each other. Conflict resolution, on the other hand, is about addressing the key interests of each side and meeting some of their needs. It’s about winning the other side over, rather than defeating them.

Course overview

Workplace conflict is a major fear for many

Discover the classic causes of conflict…

And how to resolve them

Systematic & practical pathways to resolution

TOTAL COURSE RUNTIME: 54 mins

Learning outcomes

  • That cultural differences can be a cause
  • Conflict can stem from unconscious bias
  • How the four personality types interact
  • How to defuse your own stress

Conflict Resolution

£19.99

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