Boost the confidence of others around you and help them to learn about themselves.
The best feedback is translated into practice on a small set of critical performance indicators using terms people readily understand.
When giving feedback, the fatal mistake is to fail to listen as it will destroy your credibility and the employee's belief in the usefulness of feedback.
Positive reinforcement strengthens behavior and is a system of rewards that can simply take the shape of thoughtful, appreciative feedback.
When planning a feedback session, respecting the employee's time, space, and privacy is incredibly important.
This film takes a look at six reasons why feedback can often be counterproductive.
BOOST and SMART are both acronyms to help you to remember what's important when you're giving feedback.
Discussing the effect of an employee's behaviour that you see as negative, can be challenging. Here are two models to help
GROWTH is a model that asks you and your employee to share perspectives on what has already happened, and what ought to happen, going forward.
This video provides more ideas around the trickier aspects of providing feedback.
Here are some simple questions that can form a useful part of the feedback conversation.
Start taking physical notes on the behaviours you observe in the feedback recipient. This final video of the course is full of useful suggestions.
12 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
Downloadable Resources
Access On Mobile, Tablet & Web
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Culture, Diversity & Ethics
Wellbeing
Leadership
Networking & Personal Brand
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Charlie has many years as a trainer, coach and facilitator under his belt and a recognised expertise in all three. His background in the print media, as a teacher and as a trained actor gives him the skill set, fluency and bearing, essential to a trainer of leadership and allied interpersonal skills.
Derreck is an educator who rejoices in designing worthwhile, demanding and relevant training programmes, delivering those programmes to audiences who’ll benefit from them, and celebrating the transformations that follow.
Karl’s a passionate, experienced and engaging trainer – he’s also a training innovator which is why as well as being a coach and workshop facilitator, he’s also our Head of Innovation
Maria has designed and delivered programmes to increase cross-cultural leadership effectiveness, harness communication and boost resilience to deal with change for global corporations in the media, IT, finance and pharmaceutical sectors.
Paul has 16-years’ training and coaching experience for Working Voices at all levels within global businesses. He’s a sought-after voice skills coach, and the leader of our writing-course team. He’s also a trained actor which has proved invaluable in our wide variety of presentation skills courses.
Sara is Working Voices’ key deliverer of image management and media skills related executive coaching, and, during her 14 years with the company, she has also delivered global programmes for some of the world’s largest banking and financial institutions.
Ceci
A student in Italy
Lou
A student in Bournemouth
Have more questions? get in touch at: info@workingvoices.com
To enrol this online course, please add the course to your basket. From there you will be redirected to our secure checkout page to complete your booking.
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Our courses are divided into bite-sized videos.
Our online training courses can be completed on laptop, tablet or mobile as long as it is connected to internet.
Our courses has lifetime access, there is no estimated completion time for this course. Learners may pause, leave and come back to continue the course at any time.
Try our top eLearning business solution for your team anytime, anywhere. Learnflix business
Course : 1-4 Weeks
Being the loudest in the room doesn't make you the most confident. Voice coach and author, Patsy Rodenburg puts this best by describing how we’re always in one of three circles of presence.
21 Bite-sized Videos With Actionable Learning Takeaways
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