Become a more effective human being by learning to manage the emotions of yourself and others.
Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
The EBW model is a practical, work-based model of Emotional Intelligence that helps you to be better at it.
Self-knowledge is a vital piece of the Emotional Intelligence puzzle. The more we know about ourselves, the more we can identify with others.
Drivers are just that. They get things done, and they don’t have time to waste on small talk on minutia.
Amiables like to be measured by their relationships, rather than their accomplishments.
The Analytical is all about facts, figures and analysis. They seek data, and will often create methods and systems to categorise and organise.
Expressives get really excited at the start of a project, but can suffer from a lack of follow-through when the initial excitement wears off.
Did you identify yourself in one of the four personality styles? Did you recognise aspects of yourself in each one? How about your stakeholders?
Here's an introduction to the EBW model. We'll be defining the 8 behaviors and giving tips about each of them in the videos to come.
If you’re Decisive it shows you’re comfortable with, and eager to take on, responsibility. It shows we can trust your abilities because you do.
Here we look at the three essential intrinsic motivators in the business setting.
If you have a specific outcome in mind, it will help to define what you can actually influence and what you can’t.
This film looks at the opposite of your influencers which are your Concerns, and what you can do about them.
The person with the most adaptable behaviour in a difficult situation can influence the outcome more effectively than someone who finds it hard to adapt.
The ability to empathise with the people we work for and with helps drive powerful connections at work.
The ability to be more focused and present in the workplace leads us to make more emotionally intelligent decisions. But at work there are many distractions.
The ability to manage workplace pressure and the emotions that go along with it is really quite logical and simple. This video takes a look.
Knowing how to define your emotional triggers can help you resist stress, and give you more emotional control.
In virtually every great entrepreneur, manager, and leader there's one quality that trumps all. That quality is self-awareness.
We’ve spent time examining your own Emotional Intelligence. Now it’s time to apply that same awareness to your stakeholders.
Being able to flip the lens and understand your audience is key to showing Emotional Intelligence and Empathy. Here's how…
How effective are your working relationships? Have you made a commitment to them?
The more you understand your emotions, the more conscious you can be of the choices you make when it comes to those emotions.
Phil Daniels a professor of psychology at Brigham Young University is credited with devising a process called Start-Stop-Keep that asks some valuable questions.
25 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
Access On Mobile, Tablet & Web
Full Lifetime Access
Culture, Diversity & Ethics
Networking & Personal Brand
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Bringing almost two decades of experience to Working Voices, Allison has coached all levels from beginning career professionals to C-Suite executives on various aspects of effective business communication skills.
Claire holds 15 years in driving sustainable results through creating highly stimulating and engaging environments, which challenge employees thinking causing them to broaden and extend their skills beyond what they believed they were capable of.
Gene is an educator based in New York City. Gene has devoted his career to helping individuals excel at presentation skills, writing skills and the realization of their business/personal strategies.
Jennifer is not just the Head of Working Voices America, she’s also one of our most successful and popular trainers. During her 12 years at Working Voices Jennifer has pioneered our women’s leadership courses, as well as developing and delivering global programs for some of the world’s largest institutions.
Karl’s a passionate, experienced and engaging trainer – he’s also a training innovator which is why as well as being a coach and workshop facilitator, he’s also our Head of Innovation
Maria has designed and delivered programmes to increase cross-cultural leadership effectiveness, harness communication and boost resilience to deal with change for global corporations in the media, IT, finance and pharmaceutical sectors.
Nick is rapidly becoming one of Hong Kong’s most sought after soft-skills trainers. He brings to his sessions not only a coach’s ability to identify issues and facilitate change, but also the infectious energy and enthusiasm of a professionally trained actor.
Paul has 16-years’ training and coaching experience for Working Voices at all levels within global businesses. He’s a sought-after voice skills coach, and the leader of our writing-course team. He’s also a trained actor which has proved invaluable in our wide variety of presentation skills courses.
Sara is Working Voices’ key deliverer of image management and media skills related executive coaching, and, during her 14 years with the company, she has also delivered global programmes for some of the world’s largest banking and financial institutions.
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