What is EI?

• Introduction - What is EI?

• Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.

What is the EBW Model?

• Introduction - What is the EBW Model?

• The EBW model is a practical, work-based model of Emotional Intelligence that helps you to be better at it.

Personality Styles

• Introduction to Personality Styles

• Self-knowledge is a vital piece of the Emotional Intelligence puzzle. The more we know about ourselves, the more we can identify with others.

• The Driver

• Drivers are just that. They get things done, and they don’t have time to waste on small talk on minutia.

• The Amiable

• Amiables like to be measured by their relationships, rather than their accomplishments.

• The Analytical

• The Analytical is all about facts, figures and analysis. They seek data, and will often create methods and systems to categorise and organise.

• The Expressive

• Expressives get really excited at the start of a project, but can suffer from a lack of follow-through when the initial excitement wears off.

• Personality Styles - Conclusion

• Did you identify yourself in one of the four personality styles? Did you recognise aspects of yourself in each one? How about your stakeholders?

The 8 Behaviours

• The 8 Behaviours Introduction

• Here's an introduction to the EBW model. We'll be defining the 8 behaviors and giving tips about each of them in the videos to come.

• Decisiveness

• If you’re Decisive it shows you’re comfortable with, and eager to take on, responsibility. It shows we can trust your abilities because you do.

• Motivation

• Here we look at the three essential intrinsic motivators in the business setting.

• Influencing

• If you have a specific outcome in mind, it will help to define what you can actually influence and what you can’t.

• Circle of Influence vs Concern

• This film looks at the opposite of your influencers which are your Concerns, and what you can do about them.

• Adaptability

• The person with the most adaptable behaviour in a difficult situation can influence the outcome more effectively than someone who finds it hard to adapt.

• Empathy

• The ability to empathise with the people we work for and with helps drive powerful connections at work.

• Conscientiousness

• The ability to be more focused and present in the workplace leads us to make more emotionally intelligent decisions. But at work there are many distractions.

• Stress Resilience - Emotional Control

• The ability to manage workplace pressure and the emotions that go along with it is really quite logical and simple. This video takes a look.

• Stress Resilience - Emotional Control Triggers

• Knowing how to define your emotional triggers can help you resist stress, and give you more emotional control.

• Self Awareness

• In virtually every great entrepreneur, manager, and leader there's one quality that trumps all. That quality is self-awareness.

Examine Your Stakeholders

• Examine Your Stakeholders Introduction

• We’ve spent time examining your own Emotional Intelligence. Now it’s time to apply that same awareness to your stakeholders.

• Audience Profile

• Being able to flip the lens and understand your audience is key to showing Emotional Intelligence and Empathy. Here's how…

• Relationships

• How effective are your working relationships? Have you made a commitment to them?

How to use EI in the workplace

• Reaction and Choice

• The more you understand your emotions, the more conscious you can be of the choices you make when it comes to those emotions.

Actions

• Actions

• Phil Daniels a professor of psychology at Brigham Young University is credited with devising a process called Start-Stop-Keep that asks some valuable questions.