Get the outcome you want whilst keeping the relationship intact.
A great definition of Influencing is: To impel a person to some action, whilst keeping the relationship intact. This course is about how to set about doing that...
Rapport is the ability to enter someone else’s world, to make them feel like you understand them, and have a strong common bond...
Reflecting is about being alert to what people are saying and how people are saying it. This video looks at the various ways of achieving it...
This video looks at various techniques that can be used to influence people towards an outcome you both want...
We are all 100 percent responsible for the outcomes in our lives. One way to get the outcomes we want is to think about the ways in which we react to events...
This video focusses on distinguishing between the things we can control in our lives and the things over which we have no control...
When trying to influence others, the way in which we communicate will have a marked effect on our ultimate success or failure, as this Video series demonstrates...
The Push approach is an autocratic one. This video looks at when it's appropriate, and the risks associated with using it...
The Pull approach is collaborative. This video looks at when it's appropriate, and the risks associated with using it...
The Logical approach uses clear, unassailable arguments, supported by proof. This video looks at when it's appropriate, and the risks associated with using it...
The Emotional approach involves use of the leader's natural charm, charisma and enthusiasm...
The Assertive approach asks directly, clearly and confidently for what is or isn't wanted...
The Passive approach is when the day is won by being submissive and not overly influencing...
The Sales approach uses good old-fashioned salesmanship and this video examines the pros and cons...
The Bargaining approach trades concessions in order to reach a mutually acceptable conclusion. This video examines the pros and cons...
Here are some easy and practical things you can do to actively improve your influencing skills.
17 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
Downloadable Resources
Access On Mobile, Tablet & Web
Full Lifetime Access
Culture, Diversity & Ethics
Wellbeing
Leadership
Networking & Personal Brand
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Chris has been coaching in the corporate arena – across all levels of seniority, with individuals, teams and with large audiences – for the last 20 years. As a trained actor, teacher and comedy improvisation performer, Chris draws on all 3 of his performance disciplines to inform his engaging, innovative and powerful approach.
Gene is an educator based in New York City. Gene has devoted his career to helping individuals excel at presentation skills, writing skills and the realization of their business/personal strategies.
Jennifer is not just the Head of Working Voices America, she’s also one of our most successful and popular trainers. During her 12 years at Working Voices Jennifer has pioneered our women’s leadership courses, as well as developing and delivering global programs for some of the world’s largest institutions.
Julia is an interpersonal communications trainer, women’s counsellor and mentor. She has extensive, hands-on experience: eighteen years as a Personal Financial Advisor and Women’s Counsellor; eight years as the Training and Quality Head of a major charity fundraiser.
Over 13 years’ coaching and training experience at the highest levels within numerous global businesses, preceded by a presentation history grounded in the creative-design sector, and university guest lectureships.
Sara is Working Voices’ key deliverer of image management and media skills related executive coaching, and, during her 14 years with the company, she has also delivered global programmes for some of the world’s largest banking and financial institutions.
Ceci
A student in Italy
Lou
A student in Bournemouth
Have more questions? get in touch at: info@workingvoices.com
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Our courses are divided into bite-sized videos.
Our online training courses can be completed on laptop, tablet or mobile as long as it is connected to internet.
Our courses has lifetime access, there is no estimated completion time for this course. Learners may pause, leave and come back to continue the course at any time.
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Course : 1-4 Weeks
Being the loudest in the room doesn't make you the most confident. Voice coach and author, Patsy Rodenburg puts this best by describing how we’re always in one of three circles of presence.
21 Bite-sized Videos With Actionable Learning Takeaways
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