Be Nice, Not Nasty

Leading with Impact and Presence

Command the respect of people around you through powerful communication.

£19.99 Was £29.99

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What you will learn

19 Bite-sized Videos With Actionable Learning Takeaways

Content Delivered By Our Expert Instructors

Professionally Filmed And Scripted Videos

Downloadable Resources

Access On Mobile, Tablet & Web

Full Lifetime Access

Leading with Impact and Presence

Command the respect of people around you through powerful communication.

Course Outcome

  • To communicate unambiguously
  • To motivate through communicating
  • How to communicate memorably
  • To encode and decode messages


Leading with Impact and Presence

Command the respect of people around you through powerful communication.

Course Outline

Communicating as a Leader

  • Introduction
  • What happens when a leader communicates, and how people interpret what is being said, is a complex process. This video will help you get to grips with the Shannon-Weaver model of communication.

  • Decoding Messages
  • Decoding the values of others is easier than you think - if you learn to decipher the signs...

  • Encoding Messages Through Storytelling
  • All of us will have had the experience of communicating brilliantly - but the key is to understand how we did it so that we can repeat it at will...

Defining Impact and Presence

  • Defining Impact and Presence
  • People will forget what you said and even what you did, but they will never forget how you made them feel...

Values-Based Leadership

  • Values-Based Leadership
  • A leader's values are a reflection of who they are – and, more importantly, who they want to be as a leader...

The Impact and Presence Toolkit

  • Introduction
  • Authentic presence is impossible to fake and is no accident...

  • The Storytelling Format
  • The difference between a compelling story and a formless anecdote very often lies less in the basic content. What should it be?

  • Choose Your Story
  • We’ve been telling stories for centuries and don’t have to go back far to understand the powerful effect storytelling has on our hearts and minds...

  • The Power of Sensory Language
  • Sensory language inspires listeners to consider concepts and consequences in a much more three-dimensional way. This is a simple skill to learn...

  • Declarative vs Narrative Language
  • This video shows perfectly the difference between declarative and narrative language and how the latter can be used to have a lasting impact on your audience.

  • The Key to Leadership Presence
  • Effective and Congruent communication skills are the keys to authentic Leadership presence. Here's a mini toolkit of tips to use and practice to enhance yours...

  • Giving One Thought Per Person
  • Defining messages so an audience really connects with them is one of the keys to maintaining positive presence in any meeting or interaction...

Influencing Under Pressure

  • Introduction
  • Even great leaders have to face pressures, awkward situations, and seemingly overwhelming challenges. Here we look at the key to effective and successful leadership...

  • Outcome Thinking
  • Outcome thinking is what separates effective leaders from ineffective leaders...

  • The Decision to Act
  • Here we outline two of the key influencing strategies that can be used to sell ideas that motivate people - social proof and the rule of commitment...

  • Building Rapport
  • Robert Cialdini, a leading researcher in the study of Influence, states that we are more likely to be influenced by people that we like or have rapport with...

Putting it all Together

  • Putting it all Together
  • Leadership Presence is a state of listening and responsiveness and Impact is the effect you have on those around you. Here's a reminder of some of the key techniques we've been talking about and how to put them all together...


  • Actions
  • Thank of a leader who had a positive impact on your life, personally or professionally. How did they make you feel and what did they do to make such an impact?

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Course Instructors

Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.

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