What do you want from your boss? Build a great relationship that works for you both.
16 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
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If there’s a golden rule to communication it’s this: Communication has nothing to do with you, and everything to do with your audience. Managing Up is no different. To achieve this, you must first get to know your boss.
When we’re stuck in our day-to-day work, it’s easy to get frustrated by our relationships with people in management roles. They can seem remote, or simply uninterested in the minutiae of our daily concerns...
Bruce Tulgan, author of “It’s Okay to Manage Your Boss', believes the secret of Managing Up is in establishing ground rules as soon as possible.
It can be incredibly useful for you and your manager to check in on what your priorities are and how this should affect the way you spend your working hours.
We’re all different. In the way we think, connect and communicate. So it’s important to understand which method of communication and way of working is most appropriate with your manager.
Learning more about how your manager works and what they’re looking to achieve can be of huge benefit when Managing Up. Get to know your manager’s preferences for taking in information, making decisions, structuring their day, and communicating with others.
'Could you take care of this?' the simple and oh so common request that's as vague as it's infuriating. And what’s his or her response when you ask your manager these questions: 'Wait, how, exactly, do you want me to accomplish this? By what time on what day? Do you want me to stop doing the other thing you gave me so I can start doing this?'
If you have the confidence to share your ideas with your manager at the appropriate moments, it can have a long lasting impact. It plays an integral role in implementing change, and can be of great benefit when Managing Up.
When managing up there are many pitfalls to be aware of. Here are three of the most common, and the most important.
In the last video, we discussed the importance of not trying to manipulate the views of your manager by way of flattery, but instead, aiming for something more genuine and results driven.
We should always strive to be the person who takes the lead on a new project, or who handles a problem or difficulty; the first person our manager turns to when in need.
Leaders are often encouraged to focus on their employees’ strengths rather than their weaknesses, because it yields better results. Doing the same when managing up will have a similar outcome.
Your manager will need dedication and commitment from you in your role. In return, they should be aware of what’s possible, making sure not overload you with an unrealistic schedule.
Don’t shy away from seeking help when Managing Up. Instead, take any opportunity to develop a network of people who can be a positive influence on you and your career.
This is the final video of the course, but for you, it’s just the beginning. The work really starts now. This video re-caps on all the key learning points...
Culture, Diversity & Ethics
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Ben is a qualified trainer, coach and teacher with a Bachelor’s degree in English Language and Literature as well as a Master’s Degree in Teaching from the University of Albany.
Chris has been coaching in the corporate arena – across all levels of seniority, with individuals, teams and with large audiences – for the last 20 years. As a trained actor, teacher and comedy improvisation performer, Chris draws on all 3 of his performance disciplines to inform his engaging, innovative and powerful approach.
A veteran of two decades developing professionals in business, education, and the arts, Jay specializes in team alignment, helping bridge communication between groups’ disparate areas of expertise, and in developing confident and flexible leaders.
Jennifer is not just the Head of Working Voices America, she’s also one of our most successful and popular trainers. During her 12 years at Working Voices Jennifer has pioneered our women’s leadership courses, as well as developing and delivering global programs for some of the world’s largest institutions.
Since joining the Working Voices team in 2012, Jessi has authored virtual courses and customized in-person sessions to meet the needs of participants ranging from Analysts to Executive Directors.
Karl’s a passionate, experienced and engaging trainer – he’s also a training innovator which is why as well as being a coach and workshop facilitator, he’s also our Head of Innovation
Paul has 16-years’ training and coaching experience for Working Voices at all levels within global businesses. He’s a sought-after voice skills coach, and the leader of our writing-course team. He’s also a trained actor which has proved invaluable in our wide variety of presentation skills courses.
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