Get the outcome you want in an interview, meeting or crucial interaction.
This video looks at the traits of top negotiators as defined by hundreds of professional negotiators interviewed for the creation of this course...
Great negotiators play well with others. This video examines how social skills can be manifested in a negotiation...
A key to successful negotiations is being as prepared as possible about your subject. The more knowledge you have about what you’re negotiating, the more tools you’ll have at your disposal to win...
As part of preparing to negotiate, knowing your opposition is key. Understanding their temperaments, predilections, and cultural perspectives will stand you in excellent stead...
'Marketplace' in a negotiation means a set of trading conditions or the business environment where the negotiation is taking place and that a good negotiator needs to be familiar with...
A key to preparing for a negotiation is being able to define the boundaries of the negotiation and knowing the “must haves” and the things you're prepared to concede...
Listening builds rapport and a key advantage of rapport is trust...
In a negotiation it’s vitally important to take responsibility for how we present ourselves. This includes body language, how we sound, our content meaning and what we say...
Understanding your emotions and knowing what might trigger them is key when it comes to dealing with feelings and keeping a negotiation productive when it gets challenging...
This video contains additional questions that should be researched for answers prior to any negotiation...
The ideal end to a negotiation is when everyone is comfortable with the deal struck. But this is also when it can get tricky...
Face-to-face negotiations are nearly always better than phone negotiations, but sometimes they can't be avoided. This video explains what to do when you have to negotiate over the phone...
Email negotiations should ideally be avoided, but if you do need to use email, here are some key things to stick to...
The Surprise/Surprise is a last minute change in tactic designed to throw the other party in the negotiation...
Buck passing is a tactic where a tough negotiation is avoided by the opposite party stating they can’t make the decision because some third party has to sign off on it. This video looks at how to deal with it...
Good Cop/Bad Cop is an oldie but a goodie as they say. Two negotiators, one nice, one aggressive. Here's what to do...
Psychologists refer to a phenomenon called “reciprocity”. In negotiations, we call it concession trading...
Once a deal is done “in principle”, it’s tempting for people to relax, lower their guard, stop paying attention and assume it’s a straight path to signing a final document. But is it?...
The Blitz is when the other side use time as a way of rushing to close a negotiation. This video explores how to deal with it…
This video contains two final, but useful points about tactics…
This video is full of tips to help you become a successful negotiator...
Start strengthening your negotiation skills by doing something consciously every day.
23 Bite-sized Videos With Actionable Learning Takeaways
Content Delivered By Our Expert Instructors
Professionally Filmed And Scripted Videos
Downloadable Resources
Access On Mobile, Tablet & Web
Full Lifetime Access
Culture, Diversity & Ethics
Wellbeing
Leadership
Networking & Personal Brand
Writing & Productivity
Meet our expert instructors who are featured in these videos to take you on your personal learning journey. They have written and designed this course using their extensive experience to provide you with actionable learning takeaways.
Chris has been coaching in the corporate arena – across all levels of seniority, with individuals, teams and with large audiences – for the last 20 years. As a trained actor, teacher and comedy improvisation performer, Chris draws on all 3 of his performance disciplines to inform his engaging, innovative and powerful approach.
Gene is an educator based in New York City. Gene has devoted his career to helping individuals excel at presentation skills, writing skills and the realization of their business/personal strategies.
Henry is a TAI Certified coach and has a long record of success working with C-suite leaders from Fortune 500 companies. He has designed and developed courses in leading with impact and presence, inspiring and motivating, and leadership and personal brand deployed globally.
A veteran of two decades developing professionals in business, education, and the arts, Jay specializes in team alignment, helping bridge communication between groups’ disparate areas of expertise, and in developing confident and flexible leaders.
Jennifer is not just the Head of Working Voices America, she’s also one of our most successful and popular trainers. During her 12 years at Working Voices Jennifer has pioneered our women’s leadership courses, as well as developing and delivering global programs for some of the world’s largest institutions.
Julia is an interpersonal communications trainer, women’s counsellor and mentor. She has extensive, hands-on experience: eighteen years as a Personal Financial Advisor and Women’s Counsellor; eight years as the Training and Quality Head of a major charity fundraiser.
Paul has 16-years’ training and coaching experience for Working Voices at all levels within global businesses. He’s a sought-after voice skills coach, and the leader of our writing-course team. He’s also a trained actor which has proved invaluable in our wide variety of presentation skills courses.
Sara is Working Voices’ key deliverer of image management and media skills related executive coaching, and, during her 14 years with the company, she has also delivered global programmes for some of the world’s largest banking and financial institutions.
Tom has an MSc in Psychological Coaching and a BSc in Psychology; his approach as a trainer, a coach, and a thought leader is informed by science and the latest L&D developments. He is a skilled Executive Coach and provides supportive yet challenging coaching.
Ceci
A student in Italy
Lou
A student in Bournemouth
Have more questions? get in touch at: info@workingvoices.com
To enrol this online course, please add the course to your basket. From there you will be redirected to our secure checkout page to complete your booking.
Once your payment has been confirmed, you will receive an email with further instructions and login credentials to access your learner account
Our courses are divided into bite-sized videos.
Our online training courses can be completed on laptop, tablet or mobile as long as it is connected to internet.
Our courses has lifetime access, there is no estimated completion time for this course. Learners may pause, leave and come back to continue the course at any time.
Try our top eLearning business solution for your team anytime, anywhere. Learnflix business
Course : 1-4 Weeks
Being the loudest in the room doesn't make you the most confident. Voice coach and author, Patsy Rodenburg puts this best by describing how we’re always in one of three circles of presence.
21 Bite-sized Videos With Actionable Learning Takeaways
Your cart is currently empty.
Return to shop